Latest News

Drinks Company Chooses TSB

TSB Provides Warehousing and Logistics Solution for UK Drinks Manufacturer

TSB is providing a warehousing and distribution solution based from their Telford Distribution Centre for a leading UK drinks company. The solution requires close integration with the customers IT systems and customer care team.

TSB Supply Chain wins New Contract

Leading Spa Filters Company Selects our Transport Management Solution

TSB Supply Chain has won a contract to supply transport management services for a leading Spa Filters company based in Telford, Shropshire.

Deliver Plus will provide the backbone of the service, providing multi courier parcel management, full visibility and cost optimisation for every shipment.

This will solve their problem of managing multiple couriers and different price lists both domestically and internationally.

TSB Supply Chain & DeliverPlus Exhibiting at the Auditel Supplier Exhibition

TSB SupplyChain & DeliverPlus are exhibiting at Auditel Supplier Exhibition, Whittlebury Hall, Towcester on Friday 14th May 2010

TSB SupplyChain and DeliverPlus will be exhibiting at the forthcoming Auditel Conference at Whittlebury Hall, Towcester on Friday 14th May 2010. This event will allow us to showcase our ability to save you money in your supply chain, through lean service management and optimal freight carrying and dispatch.

Please take some time visit our stand and see what we have to offer and discuss worthwhile opportunities for you and your business. See you there!

TSB Supply Chain joins forces with DeliverPlus

A Joint Venture between TSB Supply Chain and DeliverPlus

TSB Supply Chain’s facilities to provide customer order fulfilment and warehousing, along with DeliverPlus’ proven track record in providing high quality parcel delivery and management, providing each customer with an unrivalled cost effective solution.

To expand on the capabilities on offer:

  • TSB Supply Chain : 55 square ft warehouse with excellent transport links, full end to end customer order fulfilment capabilities.
  • DeliverPlus : A logistics network providing full delivery of any size of consignment, fully negotiated premium rates with all the major carriers and a dedicated customer service representative for each customer.

Both companies' IT systems are now fully integrated, so visibility of orders is complete from the moment of placing the order to the proof of delivery.

Whether you are looking at significantly reducing your freight costs or a complete overhaul of your supply chain infrastructure, the TSB SupplyChain & DeliverPlus joint venture can help.

If you would like more information regarding this please contact us

TSB Supply Chain opens new warehouse

TSB supply chain has opened the doors on its very own 55,000 square foot warehouse based in Telford.

Providing sorting, warehousing and fulfilment services. TSB supply chain is already providing service level which exceed customer targets on order fulfilment from its new Telford facility.

TSB Supply Chain director and co-owner Phil Smith says “These are exciting times for TSB Supply Chain, we have a brand new facility here in Telford with excellent transport links to the rest of the country. We are already processing orders for our first customer to an extremely high level. The team here is extremely dedicated to each and every order, and we are excited about the future opportunities that this location will generate”

ACAL Supply Chain Goes Live with MCA Planning Software, Implemented By The Service Business

Jon King, Supply Chain Director at ACAL Supply Chain comments,

 “The teams involved in this partnership share a history and expertise in supply chain issues; from IT and call centre through to logistics and people management. By combining our skills, we are in a position to help customers drive real value from their service supply chain business.”

ACAL’s investment has consolidated internal systems to improve the delivery of best of breed practises and cost effective solutions across their customer base.

New company launches to take supply chain efficiency to the SMB

TSB Supply Chain to take enterprise experience to support the smaller business

In the midst of an economic recession, TSB Supply Chain is today launching to provide smaller businesses with the skills and support needed to reduce inefficiencies in their supply chain.

TSB Supply Chain will work with smaller enterprises, which have traditionally been overlooked by larger providers, to deliver bespoke supply chain solutions. In addition, the company will offer a range of individual services, which can be integrated to create a comprehensive supply chain solution.

TSB Supply Chain is being launched by the experts behind consultancy firm, The Service Business, which already works with companies across industries to help them to reduce cost and increase efficiencies within the service supply chain.

Phil Smith, director and co-founder of TSB Supply Chain comments,

“Many organisations have a need and desire to outsource elements of their supply chain to improve efficiency, but are overlooked by the larger supply chain partners. TSB Supply Chain has the flexibility to react to changing demands and varying requirements, reflecting clients’ cultures and business goals.”

TSB Supply Chain has already partnered with large not-for-profit organisation, In-Kind Direct, which distributes surplus goods from manufacturers and retailers to UK charities. TSB Supply Chain is working with In Kind Direct to provide a managed warehouse solution, accompanied with an integrated network of specialist freight transport and couriers and bespoke IT applications.

Robin Boles, CEO, In Kind Direct comments,

“Having a dedicated warehouse workforce makes a vast difference and we have noticed many benefits since working with TSB Supply Chain. It is such a pleasure to work with people who truly want to continuously improve. It’s helping us, thousands of charities and the millions of people they serve. And this should translate into TSB Supply Chain being a growing and profitable business for many years to come. ”

The team of experts at TSB Supply Chain will design, implement and manage bespoke and innovative supply chain solutions for their clients – harnessing people, processes and technology to deliver sustainable performance improvements and increased profit margins.

Ways to Improve the efficiency of returns

With service companies having to find ways to improve efficiency and make savings where possible, what is the most efficient means to handle their returns from the field?

Maintaining visibility of spares in the field with each engineer is fundamental to improving efficiency. With knowledge of the volume and type of product in the field at any one time, and a prediction of the time of its return, the requirement to purchase new stock will become more accurate.

Secondly, apply a yield to the returns process. Based on every 100 units which go out, how many do you expect back? Once a trend has been identified, forecasting the volume of returns (and associated costs) will become easier.

In terms of transportation – look at the methods. Do you need the inventory returned within the hour, within the day, or at a later stage? If you have sufficient inventory to meet demand, use a slower method for returns – it’s cheaper.

Also, apply consolidation principles. Cost is incurred relative to distance travelled and the number of touch points, where the material is handled. So replace multiple trips with fewer larger collections, route returns directly to the repair of waste processing centre; and where necessary scrap within the country.

Finally, incentivise field engineers to bring back the returns. And work with them to do this relative to need and cost.

Phil Smith, director, TSB Supply Chain